Refund Policy

At SONG & CO, customer satisfaction is our top priority.
If you’re not fully happy with your purchase, we’re here to help.

You have 14 days from the date of delivery to request a refund or exchange.
Items must be unused, in their original packaging, and in resellable condition.
Once your return is received and inspected, your refund will be processed within 5–10 business days.
Return shipping costs are the customer’s responsibility, unless the item is defective or you received the wrong product.

To start a return, please contact us at support@songandco.co.uk with your order number and reason for return.